Policies & Refunds
Terms & Conditions
By visiting and/or using this site in any way, such as browsing products or placing an order, you agree to these conditions. Please read them carefully. These terms and conditions may change with or without notice and are effective immediately upon posting.
Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
Please read them carefully and print a copy for future reference.
These Terms and Conditions may change
24e reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use www.24estyle.com only with involvement of a parent or guardian. www.24estyle.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
We accept Visa, MasterCard, American Express, and Discover. All credit cards are billed on the day of purchase.
The prices displayed on our Web Site are quoted in U.S. Dollars and are valid and effective only in the U.S.
If you are having trouble checking your order status please contact 24e via email or call our store (1877-274-6724).
Freight: We use Hepdirect for all freight packages, unless otherwise notified.
Ground: We use USPS, UPS, and Fedex
Delivery dates and rates are not guaranteed, but if stated, are based
upon the best information available on the item and location. If more
than one visit is necessary to compete a delivery an additional fee
equal to the original delivery charge will be added. If the delivery
date needs to be rescheduled by 24e or its customer, 7 days notice
should be given to prevent additional charges. Upon cancellation of
order once a delivery has been attempted the delivery fee is
non-refundable. All damage claims occurring from a 24e delivery
must be reported upon receipt, to delivery personnel immediately and
DELIVERY REFUSED. You most note "DAMAGED UPON ARRIVAL"on the freight
slip in writing. (Please contact shipping provider directly regarding any potential claims and or problems arising from shipping)
Shipping and Processing fees
We can ship to virtually any address in the nation. However note that there are restrictions on some products, as well as potential limitations with national destinations. Please visit our Shipping and Returns page.
Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you.
Delivery estimates are good faith estimates only. 24e will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes.
Shipping costs are subject to vary, depending on the destination and item. Shipping rates are not guaranteed, but if stated, are based upon the best information available; and unless otherwise stated in writing, are subject to change without notice. All merchandise shipped that is not warranted or guaranteed without purchase of insurance is not the responsibility of 24e, except in the case of flawed or erroneous shipments. Without purchasing insurance for items purchased at 24e, the customer is responsible for all damages incurred during shipment. Liability for in-transit damage is the responsibility of the shipping company on insured items, and all claim procedures must be initiated independently by you, the recipient.
INSPECT THE SHIPMENT IMMEDIATELY UPON DELIVERY, as all damage claims must be reported upon receipt of goods. In the event an item arrives broken, please keep the item and all packaging materials in its original carton with the shipping label. You most note "DAMAGED"on the freight slip in writing and DELIVERY REFUSED. (Please contact shipping provider directly regarding any potential claims and or problems arising from shipping)
Items received damaged
Every shipment is insured via the shipping provider in the unlikely event that damage occurs during transit (Please contact shipping provider directly regarding any potential claims and or problems arising from shipping). We request that you inspect your item(s) upon delivery. If your item(s) are damaged, print "Damaged Upon Arrival" where you sign for the items and refuse delivery. After delivery is refused, and the shipping company has been notified we will file a claim and send you a replacement product as soon as possible. If product is accepted with damages, you will be responsible for filing a claim with the proper carrier.
This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that 24e shall not be liable for any damages of any kind related to your use of this Web Site.
If you need to return an item, simply login to your account, view the
order using the "Complete Orders" link under the My Account menu and
click the Return Item(s) button. We'll notify you via e-mail of your
refund once we've received and processed the returned item.
Merchandise purchased from 24e must be returned within 10 days of delivery accompanied by original receipt. No cash refunds are given; instead a store credit will be issued. Nothing will be returned that is on sale at the time of purchase. All sale items are final. No returns, deductions, adjustments, etc. will be accepted by 24e without authorization of manager or owner. Returns received and not pre-authorized will be subject toa 25% restocking fee. Non-stock items and special orders are not returnable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Returns should be properly packed and sent at the customer's expense, to: ADDRESS . Store credit is valid for one year from date of issue. Thereafter, unused credit is forfeited.
Actual cost of shipping item to you will not be credited or refunded. Claims for defective or damaged items must be filed within 10 days of delivery. Please inspect your items immediately upon delivery. Claims received after 10 days of delivery will not and cannot be processed.
24e nor the shipping provider are responsible for the cost of shipping on returned items.
You should expect to receive your refund within four weeks of giving
your package to the return shipper, however, in many cases you will
receive a refund more quickly. This time period includes the transit
time for us to receive your return from the shipper (5 to 10 business
days), the time it takes us to process your return once we receive it (3
to 5 business days), and the time it takes your bank to process our
refund request (5 to 10 business days).
Orders cancelled after 24 hours will be subject to a cancellation and restocking fee in addition to any shipping charges incurred.
Use of our Web Site
We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of 24e. Your submission of any such Comments shall constitute an assignment to 24e of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. 24e will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Hyperlinks to other Web Sites
To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which 24e does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.
The prices displayed on our Web Site are quoted in U.S. Dollars and are valid and effective only in the U.S.
From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. 24e reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
We attempt to provide current and accurate information on this
website, and via email and telephone communications. We do not, however,
warrant that this information is correct, accurate or complete. All
dimensions and measurements on our website are manufacturer's best
approximations. We do not guarantee color, tone, shades or finishes on
any item as screen settings may vary from computer to computer.
You agree to indemnify and hold harmless 24e and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys' fees, made or incurred by any third party arising out of or related to your use of this site.
Any action relating to the use of the Web Site or any transaction with 24e. must be brought in the state or federal courts located in the County of Chatham, Georgia.
Last Updated: November 2010
Collecting Information About You
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Using Information About You
We use the contact information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing preferences, trends and statistics, informing you of our new products, services and offers, and providing you with information from and about 24e. If you order a product from us, we place your name in our secure/encrypted customer database. We do not share any customer information with any 3rd parties for any reason whatsoever except for fulfilling an order.
Although unlikely, in certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to 24e or to others. We may also disclose your contact information when we believe the law or legal process requires it.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us please let us know by calling us at 1877.274.6724 or by sending us an email. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way.
Please note that any requests to remove or update your contact information may take up to ten days for your email request and 6-8 weeks to process your postal mail request.
24e is committed to the preservation of online privacy for all of its website visitors, including children. 24e is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any information from children under the age of 13. By submitting personal information on our site, you are representing to us that you are 18 year of age or older.
If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of the web site or our services may not work if you delete or disable cookies.
We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your contact information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
We utilize the latest technology for shopping and ecommerce security. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times.
If you are ever concerned with security or are encountering security problems or concerns with your own computer regarding www.24estyle.com, please don't hesitate to contact us via phone to place your order: 1.877.274.6724 or email email@example.com
Links to Third Party Sites
Last Updated: November 2010
24e Contact Information
24 E. Broughton Street
Savannah, Georgia 31401